How to Check Your Payment Request Status
This guide walks you through how to find the current status of your payment request, what each status means, and what steps to take if your payment is delayed.
Finding Your Payment Request Status
Log in to Worksome and go to the Payment Requests page from the left sidebar.
Find your payment request in the list. You can search by reference number (e.g. #314299) or filter by status.
Click the status tag next to your payment request to see the full status timeline, including when it was submitted and when payment is due.
What Each Status Means
Status | What it means | What to do |
Draft | You have started a payment request but have not submitted it yet. | Complete and submit your payment request. It will not be visible to your client until you submit it. |
Submitted | Your payment request has been sent to your client and is waiting for their approval. | If it has been waiting longer than expected, message your client through the conversation on the Hire page to ask them to review and approve it. |
Approved | Your client has approved your payment request. Worksome is now processing the payment according to the agreed payment terms. | Check the payment terms in your contract to see the expected payment timeline. Payment terms start from the date the invoice was generated. |
Processing | Funds are being transferred to your bank account. | Payment is on its way. Domestic transfers typically arrive the same day or next morning. International transfers can take 1-4 business days. |
Paid | Funds have been sent to your bank account. | Check your bank account. If you have not received the funds, see the section below on bank transfer timing. |
Bank Transfer Timing by Market
Once your payment shows as Paid, the time it takes to reach your bank depends on your market and payment type:
UK
Gross payments (Outside IR35 / Sole Trader): Same day or next morning. Pay runs happen every working day in the afternoon (Monday-Friday, excluding bank holidays).
PAYE / Inside IR35: Same day or next morning after the payroll run. Payroll runs every working day in the afternoon.
US
1099 (Independent Contractor): Same day or next morning. Pay runs happen daily (Monday-Friday, excluding public holidays).
W-2 (Worksome Payroll): Regular payroll runs on Wednesdays, with payments processed by Friday. Funds typically reach your account two business days after processing.
Australia
Gross payments: Same day or next morning. Pay runs every working day (Monday-Friday, excluding bank holidays).
Payroll via CXC: Timing depends on the employer of record. Contact CXC directly for details.
EU / Rest of World
Domestic transfers: Same day or next morning.
International transfers: 1-4 business days.
Troubleshooting: My Payment is Delayed
Stuck at Submitted
Your client has not approved your payment request yet. You can:
Message your client through the conversation on the Hire page.
Ask them to review and approve your pending payment request.
Check whether your payment request is complete (e.g. timesheet attached if required by the client).
Stuck at Approved
Worksome is processing the payment. The timing depends on the payment terms in your contract (e.g. 14 days, 30 days, 60 days). You can find your payment terms on the contract overview page. Payment terms start from the date the invoice was generated, not from when you submitted the payment request.
Shows Paid but No Funds Received
Check your bank account again later in the day. Domestic transfers may arrive the same afternoon or the following morning.
For international transfers, allow up to 4 business days.
Verify your bank details are correct on your Worksome profile.
If more than 3 business days have passed for domestic payments (or 5 days for international), contact Worksome support with your payment request reference number.
Need Help?
If you have any questions or need further assistance, reach out to our support team via chat (click the button in the corner) or email us at hello@worksome.com. Always include your payment request reference number so we can look into it quickly.