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Monitor Email Summary: Pending Payment Requests

Learn how daily summary emails keep you updated on pending payment requests that still need to be processed for payroll.

Simon Bartos avatar
Written by Simon Bartos
Updated today

Each day, Worksome sends an automated email to ensure no payment requests are missed. This helps partners stay on top of payroll deadlines and avoid delays in worker payments.

Important: The email only summarizes pending requests. It does not confirm that payroll has been processed.


How the email summary works

  1. Daily email delivery

    • Emails are sent once per day at 08:00 (partner’s local time).

    • The summary includes payment requests that are still pending export or payroll.

  2. Recipients

    • Sent to the partner owner’s registered email address.

    • If you need another recipient added, contact Worksome Support.

  3. Content of the email

    • Number of pending requests.

    • Links to view and take action in the Partner Portal.

    • Reminder that requests must be processed before payroll deadlines.


FAQs

  • What if I don’t receive the email?

    • Check your spam folder.

    • Confirm your email address is correct in your Partner Portal profile.

    • If the issue persists, contact Worksome Support.

  • Can I see pending requests without the email?
    Yes. You can always check the Payment Requests tab in the Partner Portal.

  • Does the email trigger any action automatically?
    No. It’s only a reminder. You must log in to the portal to take action.


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