How many days do I need to wait?
You will be able to find the payment terms in the contract that you have with the client. This is an example of a contract where you can see where you can find the details that are unique for you and your client:
Can I follow the status of the payment somewhere?
Yes, when you have submitted a payment request and it has been approved, you will find the expected payment date in the payment request's status overview. You can find that in two different places: either in the conversation with your client or by selecting the status of the payment request within the Payment Request page.
How often will I get paid?
How often you get paid depends on how often you submit payment requests. Please check with your client if they prefer that you bill weekly, monthly, or at the end of the project. Technically nothing is preventing you from creating a payment request per day but we'd suggest to you and the client that requesting payment less often is a better experience 😁 Bear in mind, too, that you have an international bank account, your bank may charge fees each time funds are paid into your account, in which case it helps to have less payment requests.
Once we have received payment from the client, we will automatically process the payout to your bank account - you will be notified of this by email.
How long will it take for the money to reach my account?
You will receive an email from the Worksome team when we have processed your payment.
If you have a domestic bank account, you will most likely have the money in your bank account within the same day we receive it from the client, or in the morning on the following bank day.
For international payments (where you and your bank account are based in another country than your client), it typically takes 1-4 bank days for a bank transfer to get through depending on the bank used.
In the unlikely event that your payment is late because your client hasn't paid Worksome yet, it will follow our payment reminder flow and formal reminders will be sent to your client. You can follow the status and see on what day a reminder was sent on the status page of every bill.
Any questions? We are happy to help via chat (click on the button in your right corner) or by email (email@example.com)🤗