My Public Profile

1. How long will it take for my profile to be Approved?

Once you have completed your profile fully, one of our lovely Approvals Team will review your profile. If you've added all necessary information (profile photo, CV/LinkedIn, Skills, a Description), then we usually approve profiles within 24 working hours, and you'll be notified via email. If you think you've completed everything on your profile but are still not approved, just give us a nudge and we'll take a look right away for you πŸ™‹β€β™€οΈ

2. What are your requirements for approving profiles?

We have high demands in terms of quality, and specialise in matching experienced people to roles. In order for your profile to be approved, make sure you've added:

πŸ”Ή A title that best describes you and your specialism

πŸ”Ή A good and comprehensive description of yourself: shout about your skills, your experience and what you bring to a potential client πŸ’ͺ

πŸ”Ή A professional picture of yourself πŸ“Έ

πŸ”Ή Your CV/Resume and/or LinkedIn showing proven experience/education in your field.

πŸ”Ή If you specialise in a Creative field, add a link to your Portfolio

πŸ”Ή At least 3 core skills - The more skills you add to your profile, the more precisely you will be matched with new jobs coming in! Therefore, ideally we recommend adding 7-10 skills on your profile.

'It's a case of the more the merrier here. The more complete your profile is, the better chance you have of getting approved, and landing contracts.' πŸ™Œ

We generally approve all who meet these conditions and provide a well-defined service. However, we reserve the right to evaluate each profile in addition to these guidelines. Check out more tips on creating a strong profile here.

Please note: we do not approve profiles that represent more than one worker or a company. And we cannot approve profiles in markets that Worksome has not yet launched. You should receive a pop-up message on the registration page if you are signing up from a country Worksome is not operating in.

3. Can I copy my LinkedIn description directly into Worksome?

Absolutely. You are more than welcome to copy the description of yourself and your professional skills from other sites, as long as you are the author of the material. You can also add a link to your LinkedIn on your profile.

4. I already have a permanent job. Can I still use Worksome?

Of course! If you have the time and motivation to commit to & work on other exciting projects whilst having a permanent job, Worksome is the perfect place for you.

5. What should I set as my hourly rate?

You can set your own desired hourly rate, so it's completely up to you. You should bear in your mind your skills & level of experience when setting your desired rate. We encourage people with good ratings/experience on Worksome to raise their hourly rates.

The rate you list on your profile is simply to give prospective clients a guideline of your preferred rate. You are not bound to your hourly rate, and you can therefore still bid a higher or lower amount on jobs if you feel it's appropriate.

6. Can I add a link to my Portfolio?

Please do! If you specialise in any Creative areas, we'll ask you to add a link to a Portfolio or page where clients can view examples of your work. You can add this in the external links section on your profile.

Jobs & Payments

1. How do I apply for a job?

Once your profile has been approved, you can search for available jobs on Worksome in your Jobs page. You might also be invited to a specific job by a company. The job post will detail an expected budget or rate for the job, to give you an idea on what the company is offering. In both cases, to apply for a job you are interested in, you make a bid. This can be a rate (hourly, daily, monthly) or as a fixed cost for the whole project.

If you'd like to find out more information about a job before submitting your offer, you can also write a message to the company:

Once your bid or message has been submitted, you have started a conversation with the company in Worksome. You will be using the conversation throughout the job process: for communication with the company; negotiating your bid; agreeing the contract; payments - everything can be managed in one easy location πŸ™Œ

Note: You will receive an email notification whenever a new job matching your profile has been posted. So if you prefer not to spend time searching around on the platform, just keep an eye on our emails πŸ“¨ And we'll keep you looped in whenever new relevant jobs have arrived, so you can apply ASAP πŸ€—
You can change your notification settings at any time - just head to your 'Freelancer Settings' (click your profile photo in the bottom-left corner), and then scroll on down to 'Notifications'.

2. How does Billing & Payments work?

Bills, invoices, payments - it's all managed through us. When you have a job through us, and it's time to get paid - you simply Create A Bill in Worksome. We'll automatically send your client an invoice, and when they pay us, we pay you πŸ’° Your contract will detail the payment terms you have agreed for the job - you can follow the status of any bills you've submitted in your Billing page, or in your conversation for the job. Should you need it, you can also download copies of your bill/invoice at any time in Worksome.

3. How does Tax and VAT work?

All rates & amounts in Worksome are displayed and stated excluding VAT/Tax, unless specified otherwise. That means, you do not have to include VAT when you make a bid or set your rate.

In your Freelancer Settings in Worksome, under your Business Entity you should tell us whether you are or are not registered for VAT/Tax:

πŸ‡¬πŸ‡§ UK


πŸ‡¨πŸ‡¦ Canada

Based on your selection here, and the registration details you enter, this lets us know your tax status, and whether or not your payments should typically have VAT or Tax added. You will also be able to manually confirm & adjust the tax or VAT when you create a bill in Worksome.

Irrespective of your own tax status, VAT/tax will automatically be charged on the invoice we send to your client in Worksome. This is because it is Worksome who is invoicing your client for you, and both ourselves and your client are liable for VAT, regardless of whether you as an external worker yourself are tax-exempt.
But indicating your tax settings in Worksome will let us know whether the final payment we eventually make to you should be made with or without tax.

Please note: All workers are responsible for reporting income from Worksome to their local tax authority. We refer to advice from the tax authority or an accountant regarding reporting on tax return.

4. How do I receive my payment?

When a task is completed, or when you have agreed with your client that it's time for you to get paid, you can Create a Bill.Β You do this from your conversation in Worksome for the job, or from your Dashboard.

Once you've created a bill, the company will need to approve it (this is their agreement that what you have billed them for is correct). Once they approve, we'll send them an invoice on your behalf. And when we receive payment, it will be visible in your Worksome account. We'll always notify you via email whenever you have received a new payment in Worksome. You can login & withdraw your funds to your bank account, or enable auto-withdrawals.

Note on IR35 (for UK External Workers): Depending on your IR35 status for a particular project, your payment may be subject to tax and National Insurance deductions. Please follow our IR35 guide for updates.

5. Do I need to create an invoice somewhere?

The easy & simple answer is... NO πŸ€—
When using Worksome, you never need to create or send any invoices. When it's time for you to get paid, you simply create a bill on the job in Worksome - we'll automatically send an invoice to your client on your behalf, and collect the payment for you. Should you need the invoice for your accounting, you can download it at any time, in your conversation for the job in Worksome.

This invoice can be included in your accounting as an attachment if required. In some accounting systems, such an attachment is called a 'financial attachment' and the amount must be entered as credit, so it will be an income either by choosing 'Credit' (instead of Debit) or by setting the amount as a negative number.

Most accounting systems have instructions for posting revenue that you have not even billed.

6. How do I get holiday pay, weekend surcharge, maternity leave etc?

Currently, Worksome does not provide these benefits. If you wish to save up for retirement, holiday pay, insurance and so on, you should create such arrangements yourself.

7. What do I do if a company doesn’t want to pay?

If the due date for a bill/invoice has expired, and we have not received the payment from the company, our reminder process will automatically begin and we will start sending the company payment reminders on behalf of you. Usually the company will pay shortly thereafter.Β 

However, if you do end up in a situation where a company will not settle for an agreed job, your options will be the same as when you do a job outside of Worksome.

8. How can I get a good rating in Worksome?

At the end of each job you complete in Worksome, the company will be able to rate their experience with you. The more good ratings you get, the higher your profile will rank in Worksome = the more chance you have to find even more opportunities 🀩

To earn a good rating, keep in mind the following when using Worksome:

  • Be sure to understand the scope of the task you are hired to solve.

  • Avoid taking a job if you're not sure that you have the necessary skills to solve the task.

  • Agree the expectations: Please agree with your client how you plan to solve/complete the task, so that both parties are on the same page before the work begins.

  • Communicate with your client throughout the process and keep a professional tone in the conversation.

  • Send a clear description of the tasks you've done when you have finished the job, so the company can clearly see what they've paid for.

9. Can I take a full-time job at the company?

Yes of course, and it doesn’t cost you a penny. We know that a unique opportunity for a good permanent position sometimes comes up, and you should be completely free to take it if a client offers you so. Of course, we hope, that you will continue to do smaller projects through Worksome if you're able to, and that we'll see you again here as a worker one day! πŸ€—

...The End!
If you didn't find what you were looking for, check out the rest of our FAQs, full of articles and tips on all things Worksome.
Or hit the chat button to speak with our super friendly support team! πŸ‘‹

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