Meet Worksome Assistant
Worksome Assistant provides quick answers related to your hires. Whether you need details about a contract, payment, or a specific hire, the Assistant helps you navigate the platform efficiently.
While Worksome Assistant is already a powerful tool, it currently focuses on individual hires rather than offering insights across your entire account. This is just the beginning—we’re continuously improving to bring you even more value.
Feature Guide
Context
The Worksome Assistant, powered by Worksome Intelligence, is an AI-driven chat assistant integrated into the conversation view. It delivers real-time, context-aware guidance to both clients and workers, ensuring accurate and relevant support.
Key Features
Context-aware responses based on Worksome’s policies and global regulations.
Smart decision support for hiring, contract changes, and compliance concerns.
Seamless UI integration with a branded experience and smooth animations.
Customizable settings in the back office to enable or disable Worksome Assistant.
This feature enhances efficiency by reducing manual queries, streamlining decision-making, and ensuring both clients and workers have the right information at their fingertips.
How to Use Worksome Assistant
Step 1: Review & Agree to Consent
When you first access the Conversation View with the Worksome Assistant enabled, a pop-up will appear requesting your consent to use Worksome Intelligence. This includes a link to how Worksome uses AI.
By clicking "I Agree," your consent will be saved, and you will not see future consent pop-ups. Once accepted, you can freely access the Worksome Assistant and start asking questions.
Step 2: Access the Worksome Assistant
Click the Assistant icon in the top right corner of the Conversation View to open the chat.
When you open the Worksome Assistant, a welcome message will appear.
Step 3: Ask the Worksome Assistant a Question
For freelancers/workers: Here are a few suggestions to get started.
"When will I receive my payment?"
"How can I update my bank details?"
"Where can I find my contract details?"
Help us improve the Worksome Assistant by rating the answers you receive with either a 👍 or a 👎.
Providing Feedback
Your feedback is invaluable in refining Worksome Intelligence. If you encounter issues or have suggestions, please share your experience via:
The feedback option in the Worksome Assistant chat.
Contacting our support team directly.
Thank you for being part of the beta testing program! Your insights will help us enhance Worksome Intelligence to better serve all Worksome users.