How many days do I need to wait?
You will be able to find the payment terms in the contract that you have with the client. This is an example of a contract where you can see where you can find the details that is unique for you and your client:
Can I follow the status of the payment somewhere?
Yes, when you have created your bill and it's approved, you will find the expected payment date in the bill's status. You can find the below "status view" on two different places. Either in the dialog with your client or by pressing on your bill in your "earnings".
How often will I get paid?
How often you get paid depends on how often you submit bills. Please check with your client if they prefer that you bill weekly, monthly or by the end of the project. In the platform, there is nothing "technically" stopping you from creating one bill per day but we think it's easier for both you and the client if you bill a little less often 😁
Do I need to log in to withdraw my money every time I receive a payment?
Nope! When the money has reached your Worksome account for the first time, you will have to actively log in and press on your "earnings" and then press "withdraw". When withdrawing your payment the first time, you will have the option to enable auto payments. That way you will only be notified that a payment is on its way and we will automatically transfer your money to your bank account which we have stored in your freelancer profile. If you withdraw before 2 p.m, you will most likely have the money in your bank account later on the same day.
In the unlikely event that your payment is late due to that your client hasn't paid Worksome yet, it will follow our payment reminder flow and formal reminders will be sent to your client. You can follow the status and see on what day a reminder was sent on the status page of every bill.
Any questions? We are happy to help via the chat (click on the button in your right corner), email (email@example.com) or phone (+44 203 868 7054) 🤗