Trusted Contact set up guide 🌐 | Worksome Help Center

Welcome to Worksome! 👋 You have just been invited to Worksome as one of your clients "trusted contacts" and we want to give a warm welcome to our platform! Your client are using our platform to hire, classify and pay all their external workers in one place. If you have any questions, please reach out to hello@worksome.com directly and you will get a quick answer from our Support team 📧

This will be fairly generic guide that is specifically tailored to international workers, so if you are any in the below markets (Worksome's biggest markets at the moment for both companies and external workers), please check out the local, more specific and compliance-heavy guides for trusted contacts operating in those markets:

United Kingdom: Trusted Contact set up guide 🇬🇧
United States: Trusted Contact set up guide 🇺🇸
Denmark: Trusted Contact set up guide 🇩🇰 (Guide in Danish)

France: Configurer votre profile de trusted contact 🇫🇷 (Guide in French)
Germany: Einrichten von Trusted Contact-Profilen 🇩🇪 (Guide in German)

Clicking on your invitation link:
You’ll receive a link via email to join Worksome. When you click on the link, you’ll have the chance to create your password along with your email address, this will form your login details. You can just skip the step of adding your CV/skills/portfolio if you do not wish to join our marketplace (which is 100% optional), we will explain what means a little further down in this guide.

It is essential to fill out your name, address, your local business entity information as this is information that is needed in order to compliantly accept a contract and get hired by your client.

The importance of choosing the right market when signing up

If you are based in a "Market" that Worksome also are live in, your Worksome market will automatically "lock" in for you once you have added your Country. See a U.S example below:

Choosing the right market. This is where you ca choose your market when you're signing up as a Trusted Contact.

Here's the markets that Worksome are live in at the moment. Please note that we are not live in all of EU - but you can choose this market if you would like to get paid in EURO 🇪🇺

If you are based in a market that Worksome is not live in, you should instead pick the same market that you expect to have your clients based in (preferred choice) or a market that is connected to your preferred currency. It could look like this:

This is where you should specify if you are in a market where Worksome is not active/live in. Here you can choose which market you'd like to cater to.

VAT

If you are based in a market where we are not yet live in, you will always be paid gross by us. It is then every workers responsibility to report income according to local regulations of the country that you are based in. For some markets, you'll be asked to add your VAT number but this is only so that the number can be added to your Worksome supplier invoices.

If you do not have a business entity setup, please fill out the settings below. This will ensure you can sign a contract with your client on Worksome:

This section allows you to fill in your business entity details. Filling your business details ensures that you can create a contract between you and your client.

Working with a US based client?
If your client operates within the United States and you, as a contractor, are located outside of the country, kindly complete the W-8BEN form and upload it to your account. For additional guidance on completing the W-8BEN form, please refer to the following guide.

Bank account details
Worksome can pay workers in almost all countries on our planet (please find the few exceptions where we cannot pay to here), but our platform does not support all countries local bank account detail formats. In those cases, you'll see a pop up message asking you to reach out to support.

We are able to make the payments manually, but we just need to do a bit of a workaround. If you are not able to add your bank account details inside your settings, please:

1. Fill out "dummy details" (see screenshot below) and

2. Contact our Support team. We will be able to help out and to prepare for when you'll get paid as we have a secure process for storing your details on our end.

This is where you can add the details of your bank if you're not able to add your bank account details inside your settings

What does it mean to await approval?

If you see a banner that your profile is pending "approval", it purely has to do with an approval the Marketplace. Not to worry: To use our marketplace is 100% optional and is not related to if you can be paid by your client or not. As long as you have filled out the most important compliance settings (business entity details, name and address etc - the platform will guide you!), you are all set to be hired and paid via Worksome. If you would like to join our marketplace, you can (which, again, purely optional) we will require you to fill out some additional details about your services, you can read more here.

And how do you actually get paid? 💰The easy and quick answer is:

1. Submit a payment request

2. Wait for your client to approve your bill

3. Check your payment terms in your contract (and by clicking on the bill - Worksome shows you the due date) to see when your payment is due

4. Be notified by us in an email once a payout has been initiated to by Worksome

5. See the money in your bank account within 0-3 days (depending on what country you are based in)

But please also check out this section of our FAQ that explains everything from creating a bill, an expense to how to withdraw your payment in step by step guides:

Billing & Payments for External Workers

Any questions? Please do not hesitate to reach out to us via chat or hello@worksome.com! 💌