1.How long time does it take for my profile to get approved? 

When your profile is completed, one of our super bright people in our Approval Team will go through your profile. We usually approve profiles within 24 hours if all necessary information has been added to your profile. If you have completed your profile but are still not approved, please give us a heads up in the chat and we will have a look at it right away. 

2.How much does it cost to create a profile at Worksome? 

It is free to create a profile at Worksome and to search for and apply for jobs. We have a 4 % administration fee, which is substracted from the total project value once the freelancer is payed when the job is completed.
So you should take that into account when making your offer.   

3.How long time does it take before I get my payment?

Once we have received the payment from a company, we usually pay the freelancer within 3 to 4 workdays. Most companies have 8 days payment terms on their invoices (if this is not the case, it will be stated on the job post and contract)  

4. I do not have a VAT number, can I still use Worksome? 

If you do not have a VAT number and wish to accept payment as a B income, please contact our support once you have completed your first job. Then we can open up for you to make charges without VAT. We only support that traditional fee-based tasks are settled as B income.
You should also be aware that, as a starting point, you can earn a maximum of 45,000 EUR without VAT registration.

5. What guidelines do you have for approving profiles?

To approve your profile, it must contain the following information:

  • A title that best describes you and your primary job function (No company names in your title or name)
  • Relevant education and/or proven experience in your field or indicating that you are a student. You can use the "job experience" and "education" boxes at Worksome. You can also upload your resume or link to your LinkedIn profile.
  • Add minimum of 3 core competencies
  • A good description of yourself, your skills, your experience, and what jobs you can do.
  • A professional picture of yourself

We generally approve all who meet these conditions and provide a well-defined service. However, we reserve the right to evaluate each profile in addition to these guidelines.

6. I already have a permanent job. Is Worksome something for me?

Yes, if you have the time and want to work beside your current job.
It may be that you would like to work on an exciting project in the evenings, or can take out a day a week where you can work through Worksome.

7. Can I copy my LinkedIn description directly to Worksome?

You decide on your profile description yourself and therefore you are welcome to copy content from other sites, as long as you are the author of the material.

8. What should I set as my hourly rate?

You decide which hourly rate, you want to set. Keep in mind that the amount of time you may require depends on the area you are dealing with, your experience and thus your market value. In addition, you may also require a higher hourly rate if you have good ratings on Worksome. We recommend you to set an average hourly rate for your area of expertise until you get a few ratings that justifies a higher price.

9. How does tax and VAT work?

All amounts in Worksome are displayed and stated excl. VAT, unless specified. That is, you do not have to include VAT when you make an offer or enter your hourly rate.

Automatic invoice VAT will be added to your own account (see "How do I invoice?"). If you have a VAT number, but are not VAT registered, or if you provide VAT-free services (e.g. journalistic textual work), you can choose on individual charges that you do not have to pay VAT.

VAT will automatically be charged to your customer in Worksome. Since Worksome makes a billing, there will always be VAT on the invoice of your customer, regardless of whether you as a freelancer yourself are tax-exempt.

All freelancers are responsible for reporting income from Worksome to tax authority. We refer to advice from tax authority or an accountant regarding reporting on tax return.

10. How do I apply for a job? 

Once your profile is approved, you can search for available jobs at Worksome. You might also be invited to a hidden job by companies themselves. In both cases, you must make an offer to solve the assignment, including a price for your work, either as hourly rate, monthly or fixed budget. From the job page, you can make an offer or write a message if you need more information before submitting your offer.

If the company has entered an exact amount for a job, you will have access to the options ‘I’m in’ and ‘Make an offer’ on the job page. If you think the amount suggested by the company is suitable for the task, just press ‘I’m in’. Otherwise press ‘Make an offer’ and enter your own amount.

Once your bid has been submitted, a dialogue with the company will be establishes that you can use for all communications about work. This includes contracts, collections, payments and notifications.

11. How do I receive my payment?

When a task is completed or when an agreed period ends (e.g., 1 month), you can charge the company. You do this from your job dialogue, where your contract is already created. You enter the agreed amount (either fixed fee or the amount of hours you have worked). The company for which you have worked now receives an invoice. As soon as Worksome has received the agreed amount, you will receive your payment on your Worksome account. You can withdraw your deposit at any time to your own bank account.

(Note that you have to accept the contract agreement before it is possible to make a charge)

12. How do I make an invoice?

You don’t have to sent invoices yourself. When you make a charge in Worksome, we automatically create an invoice and send it to you. You can then include it in your accounting.

You will find a link to our invoice on your profile page - and also in the mail you reveive when the charging is approved.

This invoice can then be included in your accounting as an attachment. In some accounting systems, such an attachment is called a financial attachment and the amount must be entered as credit, so it will be an income either by choosing "Credit" (instead of Debt) or by setting the amount as a negative number.

Most accounting systems have instructions for posting revenue that you have not even billed.

13. How do I get holiday pay, weekend surcharge, maternity leave etc?

So far Worksome is only for people with their own VAT number. If you wish to save up for retirement, holiday pay, insurance ect, you should create such arrangements yourself.

14. What do I do if a company doesn’t want to pay?

If you end up in a situation where a company will not settle for an agreed job, your options will be the same as when you do a job outside of Worksome. Naturally, we recommend that you fully live up expectations agreed on before the work is commenced.

15. How can I get a good rating?

  • Be sure to understand the scope of the task you are hired to solve.
  • Avoid taking a job, you are not sure, you have the necessary skills to solve
  • Tune expectations: Please confirm to the company how you plan to solve the task and have them confirmed from the company so you are on the same page when the work begin
  • Communicate and keep a professional tone in the dialogue
  • Send a clear description of the things you've done at the end of the task, so the company clearly can see what they've paid for.

16. Can I take a full-time job at the company?

Yes of course, and it doesn’t cost you a penny. We know that a unique opportunity for a good permanent position sometimes come up, and you should be completely free to take it. Of course, we hope, that you will continue to do smaller tasks through Worksome while you are in full-time job and that you will come back as a freelancer one day.

The end!
If you still did not find the answer to your question, feel free to reach out in our chat or by phone :-)

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