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Trusted Contact set up guide 🌐

This guide will talk you through how to get set up and start getting paid through Worksome.

Tobias Dilling avatar
Written by Tobias Dilling
Updated over 2 months ago

Welcome to Worksome! 👋

We’re excited to have you on board as one of your client’s Trusted Contacts! Worksome is your client’s platform of choice for hiring, classifying, and paying external workers all in one place.


Getting Started

Accepting Your Invitation

You’ll receive an email with a link to join Worksome. Simply click the link and set up your password. This, along with your email address, will serve as your login details.

💡Optional: If you don’t wish to join our marketplace, you can skip adding your CV, skills, or portfolio. These are only necessary if you choose to explore Worksome’s talent network.

Complete Your Profile

To start working with your client, ensure you fill out the required compliance details:

  • Full Name

  • Address

  • Local Business Entity Information (if applicable)


Choosing the Right Market

Your market is determined based on the country you select during signup. If you’re located in one of Worksome’s active markets (e.g., the U.S., U.K., Denmark, France, Germany), your account will automatically be set to that market.

If you’re in a market where Worksome isn’t live yet:

  • Choose the market where your client is based, or

  • Select a market aligned with your preferred currency (e.g., EUR).

Choosing the right market. This is where you ca choose your market when you're signing up as a Trusted Contact.

💡 Important: In non-active markets, you will be paid gross, and it’s your responsibility to report income as per your local regulations.


Compliance Requirements

VAT Information

If you’re asked to provide a VAT number, this will be used for adding the number to your Worksome invoices.

If you don’t have a business entity set up, fill out your compliance details in the platform to enable contract signing with your client.

This section allows you to fill in your business entity details. Filling your business details ensures that you can create a contract between you and your client.

U.S.-Based Clients

If your client is based in the U.S. and you are not, complete and upload the W-8BEN form to your account. For help, refer to this guide.



​Payment Details

Adding Bank Account Information

Worksome supports payments to most countries. However, if your country’s bank details aren’t supported:

  1. Enter placeholder (“dummy”) details in your bank settings.

  2. Contact Support to securely provide your real bank details.

We’ll ensure you’re set up for manual payments through our secure process.

This is where you can add the details of your bank if you're not able to add your bank account details inside your settings


Payment Approval Process

When you request a payment:

  1. Submit a payment request via the platform.

  2. Your client approves the payment.

  3. Check your contract terms to see the payment due date.

  4. Once a payout is initiated, we’ll notify you by email.

  5. Receive the funds in your bank account within 0–3 business days (depending on your location).

You can read more about payments on:



What Does "Awaiting Approval" Mean?

If your profile status says "Awaiting Approval," don’t worry—this relates to the optional marketplace feature and doesn’t affect your ability to get paid.

To be hired and paid, just complete the necessary compliance settings (e.g., business details, name, address). If you wish to join the marketplace, additional details will be required. Learn more here.


Need Help?

We’re here to support you every step of the way. Contact us via chat or email us at hello@worksome.com for assistance.

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